mediation app
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Delete Your mediation app Account

How to delete your account and data for the mediation app mobile app and mediation.app, published by mediation app LLC. You do not need to install the app to make a request.

Request Deletion by Email

Email support@mediation.app from the email address on your account and ask us to delete your account. Include the name on the account. We verify that the request comes from the account holder before deleting anything, and we complete requests within 30 days.

Email a Deletion Request

Delete Your Account in the App

  1. Open the mediation app and sign in.
  2. Open the account menu and tap Profile.
  3. Tap Delete account, enter your password, and confirm.

This permanently deletes the account you created in the app and the case information stored on your device. Uninstalling the app also removes everything it stored on your device.

Delete a mediation.app Online Account

If you have an account on mediation.app — including one you connected to the mobile app — sign in on the website and go to Settings → Profile → Delete account, or send us a request by email as described above. If you have a paid web subscription, cancel it under Settings → Billing first, or tell us in your request and we will cancel it for you.

What We Delete

  • Your account profile: name, email address, and password.
  • Case information you entered, including assets, debts, disclosures, notes, appointments, and documents.
  • Sign-in tokens for connected devices, and connections to third-party services.

What We May Keep

We may keep limited records where the law requires it or where they are needed for security, fraud prevention, or to resolve disputes — for example, payment and billing records. Information needed for an active mediation that involves other parties may also be retained. If we cannot delete something, we will tell you what we kept and why. Data stored only on your phone can be removed by deleting your account in the app or uninstalling it; we cannot reach it remotely.

For more detail, see our privacy policy and data subject access request process.