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Data Security

The measures we take to keep your sensitive information safe.

Encryption

All data transmitted between your device and our servers is encrypted in transit using TLS. Sensitive data, including documents shared during mediation, is encrypted at rest.

Access Controls

Access to your information is restricted to the parties and professionals you have authorized. Documents are served through authenticated, authorized requests — never through public links. Our staff access is limited, logged, and granted only when necessary to support the service.

Infrastructure

Our platform runs on reputable cloud infrastructure with continuous monitoring, automated backups, and isolation between environments. We keep our software dependencies up to date and apply security patches promptly.

Account Protection

We support strong password requirements and two-factor authentication to protect your account. Sessions are protected against hijacking, and suspicious activity may trigger additional verification.

Reporting a Concern

If you believe you have found a security vulnerability or have concerns about the safety of your data, please contact us right away. For details on how we handle your personal information, see our privacy policy.