Frequently Asked Questions
Find answers to common questions about divorce mediation and our platform.
About Mediation
What is divorce mediation?
Divorce mediation is a voluntary process where a neutral third party (the mediator) helps divorcing couples reach agreements on issues like property division, child custody, and support. Unlike litigation, mediation focuses on collaboration rather than confrontation.
Is mediation legally binding?
The mediation process itself is not binding - either party can walk away at any time. However, once you reach an agreement, it can be drafted into a legally binding document. This agreement is then submitted to the court for approval, making it as enforceable as any court order.
Do I still need a lawyer?
While not required, we recommend consulting with an attorney to review your final agreement. Many people use "consulting attorneys" who provide advice throughout mediation without appearing in court. Our Premium plan includes attorney review of your agreements.
What if we can't agree on everything?
Most couples have some disagreements - that's normal and expected. Our mediators are skilled at helping parties find common ground. If you reach impasse on certain issues, you can still agree on others and only litigate the unresolved matters, saving significant time and money.
Our Platform
How does the platform work?
After signing up, you'll complete an intake form and be matched with a certified mediator. You'll schedule sessions at your convenience, communicate through our secure platform, and use our tools to track agreements and manage documents. Once finalized, we help you prepare court-ready documents.
Are sessions in-person or virtual?
All our sessions are conducted virtually through our secure video platform. This allows for greater flexibility in scheduling and eliminates the need for both parties to be in the same physical location. Virtual sessions have proven just as effective as in-person meetings.
Is my information secure?
Absolutely. We use bank-level 256-bit encryption to protect all your data. All communications between you and your mediator are confidential and protected by mediation privilege. We never share your information with third parties without your explicit consent.
Costs & Payment
How much does mediation cost?
We offer three plans: Free Resources ($0), Smart ($299), and Complete ($1,000). Start free to access templates and guides, upgrade to Smart for essential tools like asset calculators and agreement drafting, or get Complete for full platform access with AI recommendations and financial account linking. Virtual mediation sessions are available as an add-on for all plans. Visit our pricing page for detailed information.
Do you offer payment plans?
Yes, we offer flexible payment plans for all our packages. You can split payments into 2-4 installments at no additional cost. We also accept HSA/FSA payments and can provide documentation for insurance reimbursement where applicable.
What's included in each plan?
All plans include access to our certified mediators, secure document management, and agreement drafting. Higher tiers add more sessions, specialized tools (like child custody planning), and professional consultations. See our pricing page for a full comparison.
Process & Timeline
How long does mediation take?
Most couples complete mediation in 2-4 months, though simpler cases can be resolved in just a few weeks. The timeline depends on the complexity of your situation and how quickly you and your spouse can make decisions. On average, our clients complete the process in 6-8 weeks.
How many sessions will I need?
The number of sessions varies based on your situation. Simple divorces without children or significant assets may need only 2-3 sessions. More complex cases with custody arrangements and multiple assets typically need 4-6 sessions. Our plans are designed to accommodate different complexity levels.
What happens after mediation?
Once you reach an agreement, we help you prepare all the necessary legal documents. These are then filed with your local court. Depending on your state, you may need to attend a brief final hearing. We provide guidance throughout this process and can connect you with local attorneys if needed.
Still Have Questions?
Our team is here to help. Schedule a free consultation to discuss your specific situation.